If the reason for the return is a fault of ours we will issue you a return label and we will take care of the freight cost. If the reason for the return is that you have changed your mind or ordered incorrectly you will be responsible for the return shipping cost and also may be subject to a restocking fee. All goods must be returned in new/undamaged/unfitted condition in original packaging. Buyer must ensure goods are packaged well as not to be damaged in return freight. Items will be inspected before refund is processed.
To return your product, you should mail your product to: 5670 Guhn Rd, Ste. 200, Houston, TX 77040, United States.
You will be responsible for paying for your own shipping costs for returning your item if the return is not a fault of ours. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.