If you’re inquiring about the ETA of a backordered item from www.Rival4x4USA.com, please check the product page for the most up-to-date information. We update the status daily, so we won’t be able to provide any additional details.

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If you have questions about an order placed at third party, please reach out to the third party seller for assistance.  

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Need to ship to AK, HI, Canada? Please contact us for a special Shipping Quote.

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All the products we offer are listed on our website. If you do not see a product for your vehicle, it means we do not have it.

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If you received a product with visible packaging damage, we ask that you open the package and check the product for damage prior to requesting a return. We understand shipping concerns arise when packaging is damaged however, our inner packaging is designed to withstand various delivery conditions. 

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If you’re experiencing an issue with a RIVAL product, we reserve the right to request relevant photos or videos showing the issue. Your message will be transferred to the corresponding department, please allow up to 24 business hours for a response.